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Microsoft MB-240 Exam measures the capabilities of candidates to navigate through the wide range of Functional features in Dynamics 365 Field service. It is expected that a successful candidate will have a demonstrated knowledge and experience in planning for and deploying the service and the application, understanding of administration and management, and a deep understanding of field service management operations.

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q16-Q21):

NEW QUESTION # 16
Your company decided they want the Field Service territory structure to match that of the already defined sales territories within Dynamics 365. This would allow reporting by territory on the Sale and related warranty work on products in a specific territory, it will also allow scheduling of resources based on location.
Vou need to set up the territories to allow for scheduling work and filtering by technicians.
Which two pieces of information must you provide when setting up the territories? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point

A. Users assigned to one or more territory
B. Territory Name
C. Bookable Resources assigned to one or more territory
D. territory Manager

Answer: B,C

NEW QUESTION # 17
You are working for a heating, ventilation, and all conditioning (HVAC) service organization.
The Held technicians in your organization are working in the Field Service mobile app. The technicians report that they are able to access customer assets, but unable to access functional location and customer asset hierarchy in offline mode.
You need to ensure technicians can view the functional location and customer asset hierarchy in their mobile app What should you do?

A. Ensure there is internet connectivity in the mobile app
B. Enable asset hierarchy for the mobile app.
C. Add the technicians to the mobile app's offline profile.
D. Download offline data to the mobile app.

Answer: C

NEW QUESTION # 18
There are certain steps a Field Service Manager must take for RMA approval, and then for creating an RMA receipt.
Which steps pertain to RMA Approval and which steps pertain to RMA Receipts? To answer, drag RMA Approval or RMA Receipts to the appropriate steps. RMA Approval and RMA Receipts may be used once, more than once, or not at an. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 19
Drag and Drop Question
You are implementing Microsoft Dynamics 365 Field Service for an organization.
The organization has a dispatcher who schedules resources across multiple time zones. The dispatcher requests for the resources categorized by time zone, so they could quickly schedule the appropriate resources and visualize multiple resources per time zone on the schedule.
You need to configure the schedule board to accommodate this request.
Which three actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 20
You are onsite, working on a customer's factory floor. You need to return tomorrow and replace a belt on theconveyor. You look at the inventory in Warehouse 1, and there are 10 in stock. You pull the belt from stock andcreate an inventory transfer record.
What are the two correct steps to complete the transfer? Each correct answer presents part of the solution.

A. Enter the quantity to transfer, then click transfer.
B. Select the From warehouse location, then select the To warehouse location.
C. Enter the part number from the drop down, then click to transfer.
D. Select the source warehouse, then select the destination warehouse.

Answer: A,D

NEW QUESTION # 21
......

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Minimum MB-240 Pass Score & MB-240 Free Dump Download

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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q16-Q21):

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